Ever been nailed by the airlines?

Dinged at the car-rental counter?

It seems like the concept of “customer service” has all but disappeared from the travel industry.

But with Peter Greenberg on the case, help is out there.

The Early Show‘s Chris Wragge talks to Peter as he answers viewers’ questions about travel complaints and how to prevent the same issues from happening to you.

Read more about common travel complaints and how Peter solved them on CBSNews.com.

Related Links on PeterGreenberg.com:

• Travel Complaints: How To Complain Effectively
• Holiday Travel Deals on The Early Show
• Get Help With Your Travel Problem From Peter
• Air Travel Complaints On The Rise
• Flights From Hell & More Travel Woes Captured Online
• Ask Peter – Travel Questions & Answers section

Check out the segment from The Early Show below: