28
Mar
The official hype for Heathrow Airport’s new Terminal 5 has been building for months.
Heathrow’s reputation for problems — from passenger delays to delayed baggage — is well-known.
But it was hoped that the opening of the new terminal, as well as an end to BAA’s silly one carry-on policy, would begin to turn things around.
And so expectations in Britain were high when the Queen herself showed up to declare that Terminal 5 was officially open.
But from day one, there were problems …
















